Privacy Policy
Stone & Shank is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy.
This policy is designed to inform you about the information that Stone & Shank collects, the reasons why such data is collected, and how this data is used to safeguard your rights.
In this policy, We, Us, Our refers to Stone & Shank, and You, Your refers to customers and readers.
What We Collect
Personal information is required only at the point of purchasing an item or when ordering a free home trial. Personal information includes, but is not limited to:
- First Name
- Last Name
- Home, Billing, or Physical Address
- Email Address
- Phone Number
- Other Contact Information
- Credit Card Number
- Expiration Date
We may also collect:
- Demographic information such as postcode, preferences, and interests
- IP Addresses
- Other information relevant to customer surveys and offers
What We Do With The Information We Gather
We require this information to understand your needs and provide you with better service, including:
- Internal record keeping
- Improving our products and services
- Periodically sending promotional emails about new products, special offers, or other relevant information using the email address you provided
At any time, if you do not wish to receive further communications from us, you may opt out or email us through our support contact.
When you visit our website, Stone & Shank may collect your IP address to help diagnose server issues, administer website operations, analyze trends, track traffic patterns, gather demographic information for aggregate use, and track the date and duration of each session. Your IP address may also be used with personal information for credit fraud protection and risk reduction.
Gathered data may also be used for error reduction, accuracy, relevancy, internal research on user demographics, preferences, behaviors, and to improve the website and your experience.
Compliance With Law And Fraud Protection
We may collect and disclose any information, including personal information, deemed necessary in our sole discretion to comply with applicable law, regulation, legal process, or governmental request. We may also collect and share information to investigate, prevent, or act regarding illegal activities, suspected fraud, safety threats, or as otherwise required by law.
We may exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
Information Shared With Third Parties
Third parties may use your personal information when necessary to complete requested services. For example, when shipping products, we may share your Full Name and Shipping Address with delivery partners.
Other third parties may include:
- Web hosting companies
- Fulfillment companies
- Jewelers
- Assemblers
- Data analysis firms
- Affiliates
- Consulting or marketing firms
- Email service providers
- Financing providers for payment processing
These third parties only receive personal information needed to perform their services and are not authorized to use it for any other purpose.
Business Transfer
Your personally identifiable information may be disclosed as part of any merger, sale of company assets, acquisition, insolvency, bankruptcy, or receivership where such information becomes part of transferred business assets.
International Transfers
Information collected on this website may be stored and processed in the United Kingdom or any other country in which Stone & Shank, affiliates, subsidiaries, or agents maintain facilities. By using this website, you consent to any such transfer outside your country.
How We Use Cookies
A cookie is a small file placed on your computer’s hard drive with your permission. Cookies help analyze web traffic and allow websites to respond to you individually by remembering preferences.
We use traffic log cookies to identify which pages are being used. This helps analyze webpage traffic and improve the website to customer needs. Data is used for statistical analysis and then removed from the system.
Cookies help us provide a better website experience and do not give us access to your computer or information other than what you choose to share.
You may choose to accept or decline cookies. Most browsers automatically accept cookies, but settings can usually be changed to decline them. This may affect website functionality.
Third-party advertising or content delivery companies may also use cookies or web beacons to serve ads or images on our website or elsewhere. Information collected through these third parties is anonymous.
Links
Our website may provide links to third-party websites outside our control and not covered by this privacy policy. We encourage you to review the privacy policies of all websites you visit.
Security
Stone & Shank is committed to protecting the personal information you share with us. We use a combination of security technologies, procedures, and organizational measures to protect personally identifiable information from unauthorized access, use, or disclosure.
Sensitive information, such as credit card data, is protected using Secure Sockets Layer (SSL) encryption technology during transmission.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
- When filling forms on the website, look for the option indicating you do not want your information used for direct marketing purposes.
- If you previously agreed to marketing use, you may change your mind at any time by contacting us at : [email protected]
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may send promotional information about third parties only if you request this.