Terms of Service

Welcome to the Stone & Shank website (“the Site”). Stone & Shank provides the Site as a service to its customers. By using this Site, you agree to follow and be bound by these Terms. If you do not agree to these Terms, please do not use this Site in any way.

Additionally, Stone & Shank reserves the right to modify these Terms at any time without prior notice. Site users must agree to and abide by any such changes accordingly. Please review this page periodically for updates. Any use of our Site at any time constitutes full acceptance of these Terms.

Your Account and Password

If you create an account on our Site, you must treat your login details as confidential and must not disclose them to any third party.

We reserve the right to disable any account at any time if, in our reasonable opinion, you have failed to comply with any provision of these Terms.

If you know or suspect that anyone other than you knows your login details, you must promptly notify us through our support contact.

Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

These restrictions may include orders placed under:

  • The same customer account
  • The same credit card
  • The same billing address
  • The same shipping address

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at checkout.

We also reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

Availability

All orders for products are subject to the availability of those products and the materials required to make them.

We will inform you as soon as possible after receiving your order if, for any reason, the products you ordered are unavailable or subject to delay.

If we are unable to supply a product, for example due to a gemstone being out of stock or an error in pricing, we will notify you by email and will not process the order.

If payment has already been made, we will refund the full amount as soon as possible.

Limitation of Liability

To the fullest extent permitted by applicable law, Stone & Shank, or anyone representing Stone & Shank, shall not be liable to you under contract, tort, strict liability, negligence, or any other legal or equitable theory for:

  • Lost profits
  • Loss of data
  • Cost of procurement of substitute goods or services
  • Direct, indirect, incidental, special, punitive, compensatory, or consequential damages

Including those resulting from:

  1. Your access to, use of, or reliance on any content provided through the services, or any errors or omissions in such content
  2. Unauthorized access to or use of the services or secure servers, including stored personal or financial information
  3. Any interruption or cessation of transmission to or from the services
  4. Any bugs, viruses, trojan horses, or similar issues transmitted through our services by any third party
  5. Any products provided through or in connection with the service, including free home trial services or otherwise, including allergic reactions or skin conditions connected with product use

These limitations apply regardless of legal theory, whether based on tort, strict liability, breach of contract, breach of warranty, or otherwise, and whether or not Stone & Shank was advised of the possibility of such damages.

Warranty

Stone & Shank is proud to offer a lifetime warranty for jewelry pieces.

For more information, please refer to our Lifetime Warranty page.